Privacy Policy

Effective Date: [Insert Date]

Profile Roofing ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with the latest data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.

Transactional Data: Records of services requested or purchased.

Technical Data: IP address, browser type, and website usage data via cookies (see Section 7).Communication Data: Any correspondence sent to us, including emails and contact form submissions.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide our roofing services and respond to your inquiries.

To process payments and maintain accurate financial records.

To send updates about our services, if you have opted to receive such communications.

To improve our website and customer experience.

To comply with legal obligations and resolve disputes.

3. Legal Basis for Processing

We process your data based on the following lawful grounds:

Contractual Necessity: To fulfill a contract with you.

Legitimate Interests: For business purposes such as improving services.

Consent: When you have explicitly given your consent for marketing communications.

Legal Obligation: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with trusted third parties, including:

Service providers assisting us with business operations (e.g., payment processors).Legal and regulatory authorities when required by law.IT and hosting providers to ensure the security of our data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data no longer needed will be securely deleted or anonymized.

6. Your Rights

Under the UK GDPR, you have the following rights:

Access: Request a copy of your personal data.

Correction: Rectify inaccurate or incomplete information.

Deletion: Request the erasure of your data, subject to legal obligations.

Restriction: Restrict how we process your data in certain circumstances.

Objection: Object to the processing of your data for direct marketing purposes.

Data Portability: Receive your data in a structured, commonly used format.

To exercise your rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. Cookies are small files placed on your device to collect standard internet log information and visitor behaviour data. You can control cookies through your browser settings.